Content Management

Manage your Website and Web Pages

• Easy to use interface accessible via the web, no coding required
• Use a Microsoft Word like WYSIWYG editor to edit web pages
• Archiving & Rollback for every web page
• Automatically creates a working copy of web page until you publish
• Apply content approval rules to any web page, great for corporate oversight
• Easily upload photos, resize

Secure "Member Only" Areas

• Make any type of content secure (web pages, announcements, Blogs, FAQs, Forums etc)
• Manage your customers' access to any secure area
• Set expiration date for customer access to any secure area
• Easily email login details to every customer in a secure area
• Report on customer logins to each secure area

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Email Marketing Features

Main Features of Email Marketing

• Customisable templates to match your branding
• One-off and loyalty based campaigns
• Full reporting of email campaigns, see what actions customer take after visiting your site
• Integrated customer database that grows as customers subscribe or interact with your website
• Generate custom reports for better targeting and results

Email Examples

• Setup Birthday Loyalty Campaigns, e.g. setup one campaign to automate saying happy birthday to your customers on their birthday
• Setup Anniversary based campaigns, e.g. based on previous holiday purchase, automate reminder in 6-months or 12-months
• Setup Multi-Part email newsletter series. E.g. Customer signs up and receives issue 1 on sign-up, issue 2 a few days later, issue 3 a few days after that and so forth
• HTML or Text Emails (HTML emails contain text version also)
• Send a campaign to any customer group or your entire customer database
• Preview your campaigns by emailing it to yourself or any one else before finalizing

Lists

• Create unlimited number of lists for better targeting and results
• Easily add a subscription box to any web page or other website to allow subscriptions to your newsletters
• Customize "Thank You" pages after subscribing to your list
• Customize auto responder email sent to new subscribers after they subscribe
• Double opt-in mechanism
• Be notified via email every time a customer subscribes to a list

Email Deliverability & Spam Control

• Double Opt-In mechanism
• Unsubscribe link on all newsletters
• From email address verification

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Lead Management Features

Main Features of Lead Management

• Form fields written directly to your customer database for followups and workflows
• Easily add web forms to any web page hosted locally or elsewhere
• Use customisable business workflows to setup notifications via email or text (SMS)when customers inquire

Integrated Customer Database

• Grow your customer database every time your customers enquire or interact with your website
• Keep a history of all past customer enquiries
• Allow customers to view their past enquiries via secure "member only" areas
• Allow customers to keep their details updated via secure "member only" areas
• View on a per customer basis details on every action they've taken on your site
• Customize and extend the Customer Database to suit your business

Web Forms Customizations

• Add any number of custom fields to your web form to suit your business
• Automatically captures and populates every enquiry in your customer database
• Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.
• Report on web form submissions including custom fields and easily export to Microsoft Excel
• Allow customers to upload files within web forms
• Allow real-time credit card processing within web forms, e.g. process donations
• Allow refer-a-friend functionality within web forms
• Allow customers to subscribe to one or more campaign lists within web form
• Automatically subscribe customer to a Secure Zone upon submission of a web form
• Customize the landing page customers see after submitting an enquiry
• Customize auto responder email sent to customers after they make an enquiry

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Reporting

Website Reporting

• Comprehensive reporting without having to add a single line of code to your web pages
• Geo-location reporting. See a map of the world world.
• Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
• Detailed reporting on every type of content usage
• Search engine reporting, e.g. search phrases, search engine bots
• Save report
• Export any report to Microsoft Excel for further analysis

Email Marketing Reporting

• Track Open Rate of HTML emails
• Track Links clicked and most popular links (available for both HTML and Text formatted emails)
• Track customer conversions from campaigns (i.e. customer made a purchase, customer made an enquiry and so forth )
• Track bounce rates
• Track customer unsubscriptions from your campaigns
• Live Feed

Weekly Website Reports

• Executive breakdown of all at a glance t

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Custom Development

Website Options